LentoLento
Lento Bead Craft Studio
Terms of
Service
The gentle rules that keep the Lento studio a welcoming space for every creator.
— Document Details —
Effective DateJune 4, 2025
Version1.0
ScopeGlobal — 18+
LanguageEnglish (controlling)
Contactservice@lento.casa
Sections
23
Topics covered
Age req.
18+
All users
CSAE tolerance
0
Zero exceptions
Please read carefully. These Terms include a binding arbitration clause (Section 19), a class action waiver (Section 19.3), limitations on liability (Sections 16–17), and a strict 18+ age requirement. By using Lento, you agree to these Terms in full.
These Terms of Service ("Terms") constitute a legally binding agreement between you and Lento ("we," "our," or "us") governing your access to and use of the Lento mobile application and all related features and services (collectively, the "Service"). Lento is a global creative studio for beadwork enthusiasts to design, assemble, showcase, and share handcrafted bracelets. By registering for or using the Service, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree, you must not use the Service.
I
Acceptance of Terms
1.1 — Binding Agreement

By downloading, installing, registering for, or using any part of the Service, you enter into a legally binding contract with Lento effective as of the date of your first access. If you are accepting on behalf of a legal entity, you represent that you have authority to bind that entity.

1.2 — Incorporated Documents

These Terms incorporate by reference our Privacy Policy, Community Guidelines, and any other policies we publish within the Service. In any conflict, these Terms shall prevail unless a supplementary policy expressly governs a specific subject matter.

1.3 — Language

These Terms are drafted in English, which is the controlling language. Any translation is for convenience only; in any inconsistency, the English version governs.

II
Eligibility & Registration
2.1 — Age Requirement

The Service is available exclusively to individuals who are 18 years of age or older. By registering, you represent and warrant that you are at least 18. We reserve the right to immediately terminate any account where we have reasonable grounds to believe the holder is under 18, without prior notice or liability.

2.2 — Accurate Registration

You agree to provide truthful, current, and complete registration information, including your real date of birth. Providing false information to circumvent the age restriction is a material breach of these Terms and grounds for immediate permanent account termination.

2.3 — One Account Per User

Each individual may maintain only one active Lento account. Creating duplicate accounts to evade bans, suspensions, or enforcement actions is prohibited and may result in permanent termination of all associated accounts.

2.4 — Third-Party Sign-In

You may register via Apple Sign-In or Google. By doing so, you authorize Lento to receive limited profile information from those providers as permitted by your consent settings, subject to their respective terms and privacy policies.

2.5 — Geographic Availability

The Service may not be available or fully functional in all jurisdictions. You are responsible for ensuring your use complies with the laws of your country of residence.

III
Account Security
3.1 — Credential Security

You are solely responsible for maintaining the confidentiality of your account credentials. Do not share your password with any third party. Lento will never request your password through any communication channel.

3.2 — Unauthorized Use

Notify us promptly at service@lento.casa if you suspect unauthorized use of your account. To the fullest extent permitted by law, Lento is not liable for losses arising from unauthorized use prior to your notification.

3.3 — Account Responsibility

You are fully responsible for all activity occurring through your account, including all designs created, community content published, and purchases made, whether or not personally initiated by you.

IV
The Service
4.1 — What Lento Offers

Lento is a creative studio app for beadwork enthusiasts providing:

  • A DIY design workspace for freely arranging beads of different colors, sizes, and materials to create bracelet designs
  • A one-tap assembly system that produces unique visual outcomes with each creation, offering delightful surprise effects
  • A personal creative collection to save, organize, and revisit your bracelet designs
  • Design showcase features to display your creations
  • Community sharing tools that let you publish designs and appreciate others' work
  • Discovery features for browsing bracelet designs created by other users
  • In-app purchasing for premium features such as expanded bead libraries, exclusive materials, or advanced design tools
4.2 — Service Availability

We strive for continuous availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, infrastructure issues, or events beyond our reasonable control.

4.3 — Service Evolution

Lento is continuously developed. We may add, modify, or discontinue features at any time. We will provide reasonable advance notice of material changes affecting your use of the Service, including material changes to bead libraries, design tools, or community feature structures.

V
Design & Creation Features
5.1 — Your Creations Belong to You

Every bracelet you design in Lento — including the color combinations you choose, the arrangements you assemble, and the personal touches you add — is your original creative work. Lento does not claim ownership of your bracelet designs. Our role is to provide the digital studio; the creative expression is yours.

Save your favorite designs to your personal collection, revisit them anytime, and share them with the world when you're ready — always on your own terms.
5.2 — The Surprise Effect

Lento's one-tap assembly is designed to produce unique visual outcomes with each creation. These surprise effects are part of the app's creative charm. You acknowledge that the specific visual outcome of any given assembly is generated at the moment of creation and may vary between assemblies of the same design parameters. All generated outcomes belong to you as part of your saved designs.

5.3 — Design Visibility

Each design in your collection can be set to Private (visible only to you) or Public (visible in the community feed). By default, designs are Private; publishing is always an explicit choice you make. You can change visibility for any design at any time.

5.4 — Creative Collection Storage

We take reasonable steps to maintain the availability and integrity of your creative collection. However, we do not guarantee that data will never be lost due to technical failures. We encourage all users to occasionally export or back up their favorite designs.

VI
User-Generated Content
6.1 — Your Responsibility

You are solely responsible for all content you publish or submit through the Service, including bracelet designs, titles, descriptions, comments, and community posts. By submitting content, you represent and warrant that you own or have all necessary rights to it and that it complies with these Terms and all applicable laws.

6.2 — License Grant

By publishing UGC publicly on Lento, you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, display, and distribute your content within the Service and in connection with promoting Lento, subject to your visibility settings. You retain ownership of all original content you create. This license does not include the right to sell your designs to third parties for their independent commercial use.

6.3 — No Endorsement

Publication of UGC on Lento does not constitute our endorsement or verification of that content. Community reactions to your designs represent the views of individual users, not Lento.

6.4 — Content Deletion

You may delete your published designs and other UGC at any time. Deleted content is removed from public view within 48 hours, from production servers within 30 days, and from backup archives within 90 days.

VII
Community Standards
7.1 — The Lento Studio Spirit

Lento is designed as a calm, welcoming creative space. We ask all members to engage with kindness, appreciation, and respect. Constructive appreciation and thoughtful feedback on others' designs are welcome; harassment, hostility, and prohibited content are not.

7.2 — No Harassment or Abuse

You may not use Lento to harass, bully, threaten, or target any individual through comments, community posts, or any other platform feature. Violations result in immediate enforcement action and may be reported to law enforcement.

7.3 — No Hate Speech

Content promoting hatred or discrimination against individuals or groups based on race, ethnicity, national origin, religion, gender, sexual orientation, disability, or any other protected characteristic is strictly prohibited.

7.4 — Design-Related Content Standards

Design titles, descriptions, and community posts must not contain content that is sexually explicit, promotes violence, contains hate symbols, or otherwise violates our Community Guidelines. Designs presented in a manner that includes such content may be removed regardless of the underlying bead arrangement.

7.5 — Respect for Other Creators' Work
Where you draw inspiration from other creators' shared designs, we ask that you engage in a spirit of creative exchange rather than direct copying. Original creative expression is at the heart of Lento; deliberate copying and republishing of another user's distinctive work as your own may result in content removal.
7.6 — No Spam or Solicitation

You may not use Lento's community features to post spam, unsolicited commercial messages, or unauthorized product promotions. Bead retailers, jewelry brands, or creators offering commercial services may not use the platform for direct solicitation without written authorization.

VIII
Original Work & Intellectual Property
8.1 — Lento's Property

All rights, title, and interest in the Service — including the Lento name, logo, application design, interface, software, bead assets (the digital bead library and materials created by Lento), and design generation systems — are owned by or licensed to Lento and protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use Lento's trademarks or proprietary marks without prior written consent.

8.2 — Bead Assets

The digital bead assets and materials provided within Lento (including designed patterns, colors, textures, and effects) are the intellectual property of Lento. You may use these assets within the app to create your original designs, but you may not extract, redistribute, or use bead assets outside the Service for commercial purposes without written authorization.

8.3 — Your Original Designs

Your bracelet designs — as unique creative arrangements combining Lento's bead assets — are your original creative expression. You retain ownership of your original design arrangements, subject to the underlying rights in the bead assets which remain with Lento. This means: your creative arrangements are yours, but the individual bead assets used within those arrangements are licensed for use through the Service and are not transferable outside it.

8.4 — Feedback

If you submit ideas, suggestions, or feedback about the Service, you agree that Lento may use such feedback freely without obligation. You assign to Lento all intellectual property rights in such feedback to the extent assignable under applicable law.

8.5 — Copyright Notices

If you believe content on Lento infringes your copyright, email service@lento.casa with subject "Copyright Notice" including identification of the protected work, identification and location of the allegedly infringing content, your contact details, a good-faith belief statement, and a declaration of accuracy and authority.

IX
Child Safety & CSAE Policy
9.1 — Age Restriction

Lento is exclusively for users 18 years of age or older. We implement date-of-birth verification at registration and apply detection measures to accounts suspected of being operated by minors. Confirmed underage accounts are immediately and permanently terminated with all associated data deleted.

9.2 — Parental Notification

If you are a parent or guardian and believe a minor has created a Lento account, contact us immediately at service@lento.casa. We will investigate and, where confirmed, permanently delete the account and all associated data without delay.

9.3 — Child Sexual Abuse and Exploitation (CSAE)
Zero tolerance — absolute and without exception. Lento enforces an unconditional zero-tolerance policy toward any content, conduct, or activity that constitutes, facilitates, promotes, or glorifies Child Sexual Abuse and Exploitation (CSAE) in any form. Prohibited conduct includes without limitation: child sexual abuse material (CSAM); grooming, solicitation, or exploitation of individuals under 18; and any content depicting, targeting, or endangering persons under 18.

We deploy automated CSAM hash-matching on all uploaded media, AI-assisted content analysis on community posts, and dedicated human safety reviewers. Upon confirmed detection or credible report: all associated content is immediately and permanently removed; the responsible account is permanently terminated and all associated identifiers are blocked; a mandatory report is filed with the NCMEC CyberTipline or the legally required equivalent national authority; and we cooperate fully with all resulting law enforcement investigations. CSAE-related terminations carry no right of appeal.

To report: use the in-app Report function on any content or user profile, or email service@lento.casa immediately with subject "CSAE Report." These are our highest-priority safety matter, actioned without delay.
X
License to Use the Service
10.1 — Limited License

Subject to your full and continued compliance with these Terms, Lento grants you a personal, non-exclusive, non-transferable, revocable, limited license to install and use the Lento application on devices you own or control, solely for your personal, non-commercial use to access the Service as intended.

10.2 — Restrictions

This license does not include any right to: sublicense, resell, or commercially exploit the Service; extract, redistribute, or commercially exploit bead assets outside the Service; copy, modify, or create derivative works based on the Service; reverse engineer or disassemble any part of the Service; access the Service via automated means including bots or scrapers; or circumvent any security or access control feature.

10.3 — Reservation of Rights

All rights not expressly granted are reserved by Lento. Unauthorized use terminates your license and may expose you to legal liability.

XI
In-App Purchases
11.1 — Payment Processing

All in-app purchases are processed exclusively through Apple App Store or Google Play. Lento does not store your payment card details. We receive only anonymized transaction confirmation tokens and entitlement data.

11.2 — Premium Features & Assets

If Lento offers premium bead libraries, exclusive materials, or advanced design features: (a) access is non-transferable between accounts; (b) non-refundable except as required by applicable law or app store policy; (c) may be discontinued with reasonable advance notice; and (d) may be forfeited upon account termination for cause.

11.3 — Subscriptions

Subscriptions auto-renew at the end of each billing period unless cancelled at least 24 hours before renewal via App Store or Google Play account settings.

11.4 — No Refund Obligations

Except as required by applicable law or app store policies, all digital content sales and premium feature purchases are final. Refund requests must be directed to the relevant app store platform.

XII
Third-Party Services
12.1 — Cloud Infrastructure

Design data and images are stored on cloud infrastructure with internationally recognized security certifications under data processing agreements.

12.2 — External Links

The Service may contain links to external resources. Lento is not responsible for the content, accuracy, or privacy practices of any third-party site. Visiting external links is at your own risk.

12.3 — App Store Platform Terms

Use of Lento from the Apple App Store is additionally subject to Apple's App Store Terms. From Google Play, additionally subject to Google Play's Terms. In any conflict, the applicable platform's terms prevail for platform-specific matters.

XIII
Prohibited Activities
13.1 — Platform Integrity

In connection with your use of the Service, you agree not to:

  • Publish designs, titles, or descriptions containing sexually explicit, violent, hateful, or otherwise prohibited content
  • Deliberately copy and republish another user's distinctive designs as your own original work
  • Extract, redistribute, or commercially exploit Lento's bead assets outside the Service without authorization
  • Impersonate any person, jewelry brand, artist, or Lento representative
  • Access or attempt to access systems or data you are not authorized to access
  • Reverse engineer or tamper with the Service or its underlying technology
  • Use automated tools, bots, or scrapers to interact with the Service without written authorization
  • Harvest user data, community designs, or contact information without authorization
  • Use the Service in violation of any applicable law or regulation
  • Engage in any activity that disrupts or damages the Service or its infrastructure
13.2 — Commercial Exploitation

You may not use the Service to develop competing products, systematically extract Lento's bead assets or community designs, or conduct unauthorized commercial activities through the Service. Jewelry brands or bead retailers interested in official partnership arrangements should contact us at service@lento.casa.

XIV
Content Moderation
14.1 — Moderation Rights

Lento reserves the right, but not the obligation, to review, moderate, remove, or take action on any content or user behavior at any time, in its sole discretion, without prior notice. Moderation uses automated screening and human review guided by these Terms and our Community Guidelines.

14.2 — User Reporting

You may report any content or user that appears to violate these Terms using the in-app Report function. Reports are reviewed by our moderation team. Submitting false or malicious reports is a Terms violation and may result in enforcement action against the reporting account.

14.3 — Enforcement Actions

Violations may result in: a warning; content removal; temporary feature restrictions; temporary account suspension; or permanent account termination. Severity is calibrated to the nature and seriousness of the violation. For CSAE violations or severe illegal conduct, immediate permanent termination and law enforcement referral occur without warning or appeal.

14.4 — Appeals

For enforcement actions not involving CSAE or illegal content, email service@lento.casa with subject "Enforcement Appeal" providing relevant details. We review appeals in good faith. CSAE-related terminations carry no right of appeal.

XV
Termination & Suspension
15.1 — Your Right to Terminate

You may delete your account at any time via Settings > Account > Delete Account or by emailing service@lento.casa. We encourage you to export your creative collection before deletion. Termination does not entitle you to a refund of premium feature fees, except as required by applicable law.

15.2 — Our Right to Terminate or Suspend

We may suspend or permanently terminate your access at any time, with or without prior notice, if we determine you have violated these Terms, engaged in unlawful activity, or pose a risk to the safety or integrity of the platform or its community.

15.3 — Effect of Termination

Upon termination, your access ceases immediately. Publicly shared designs may remain visible unless you request deletion before termination. Provisions that by nature survive termination continue to apply, including Sections 6.2, 8, 13, 16, 17, 18, and 19.

XVI
Disclaimers of Warranty
16.1 — As-Is Basis

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LENTO DISCLAIMS ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

16.2 — No Warranty on Randomized Effects

LENTO'S DESIGN ASSEMBLY MAY PRODUCE RANDOMIZED VISUAL OUTCOMES. WE DO NOT WARRANT ANY SPECIFIC AESTHETIC RESULT, VISUAL EFFECT, OR CREATIVE OUTCOME FROM THE ASSEMBLY PROCESS. THE CHARM OF THE APP LIES IN THE SURPRISE OF EACH CREATION.

16.3 — No Warranty on Community Content

LENTO DOES NOT ENDORSE, VERIFY, OR WARRANT THE ORIGINALITY OR QUALITY OF ANY USER-GENERATED DESIGNS OR COMMUNITY CONTENT. USERS APPRECIATE AND INTERACT WITH COMMUNITY CONTENT AT THEIR OWN DISCRETION.

16.4 — No Warranty on Data Preservation

LENTO MAKES REASONABLE EFFORTS TO PRESERVE YOUR CREATIVE COLLECTION BUT DOES NOT GUARANTEE THAT DATA WILL NEVER BE LOST DUE TO TECHNICAL FAILURES. WE RECOMMEND OCCASIONAL DATA EXPORTS AS A BACKUP PRACTICE.

XVII
Limitation of Liability
17.1 — Exclusion of Consequential Damages

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LENTO OR ANY OF ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING LOSS OF CREATIVE COLLECTION DATA, LOSS OF PROFITS, OR HARM ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF LENTO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

17.2 — Aggregate Liability Cap

Lento's total cumulative liability to you for all claims arising from these Terms or the Service shall not exceed the greater of: (a) the total amount you paid directly to Lento (excluding amounts paid to Apple or Google) in the twelve months preceding the claim; or (b) USD $50. Where applicable law does not permit certain caps, Lento's liability is limited to the maximum extent permitted.

17.3 — Essential Basis

The limitations in this Section reflect a reasonable allocation of risk and form an essential element of the agreement between you and Lento. Lento would not be able to offer the Service at its current pricing without these limitations.

XVIII
Indemnification
18.1 — Your Obligations

You agree to indemnify, defend, and hold harmless Lento and its affiliates, officers, directors, employees, contractors, and agents from and against all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your content; (c) your breach of these Terms; (d) your violation of applicable law; (e) your infringement of any third-party right, including intellectual property rights of other creators; or (f) any harm caused to other users through your conduct on the platform.

18.2 — Control Rights

Lento reserves the right to assume exclusive control of any matter subject to your indemnification. You agree to cooperate fully and may not settle any claim imposing obligations on Lento without our prior written consent.

XIX
Dispute Resolution & Arbitration
19.1 — Informal Resolution First

Before initiating formal proceedings, contact us at service@lento.casa describing the dispute and the relief sought. We will respond in good faith within 30 days. If not resolved within 60 days, either party may proceed to formal dispute resolution.

19.2 — Binding Individual Arbitration

Except for small claims court matters and except where prohibited by applicable law, all disputes arising from these Terms or the Service shall be resolved by binding individual arbitration administered by a recognized arbitral institution in the jurisdiction of Lento's principal place of business. The arbitrator's decision is final and may be entered as a judgment in any court of competent jurisdiction.

19.3 — Class Action Waiver

YOU AND LENTO EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN ANY CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. All claims must be brought individually. If this waiver is found unenforceable for any claim, the arbitration provision in Section 19.2 shall not apply to that claim.

19.4 — Jurisdictional Exceptions

For users in jurisdictions where mandatory arbitration or class action waivers are unenforceable (including EU member states and the United Kingdom), these provisions shall not apply to the extent prohibited. Such users retain the right to bring disputes before courts of competent jurisdiction in their country of residence.

XX
Governing Law
20.1 — Applicable Law

These Terms are governed by the laws of the jurisdiction in which Lento is incorporated, without regard to conflict of laws principles, except where mandatory consumer protection or data protection laws in your country of residence impose higher standards that cannot be contracted out of.

20.2 — Consumer Rights

If you are a consumer in a jurisdiction with mandatory consumer protection legislation, your statutory rights are not limited by these Terms. In any conflict, your statutory rights prevail to the extent of the conflict.

XXI
Changes to Service & Terms
21.1 — Service Changes

We may add, modify, or discontinue features at any time. We will provide reasonable advance notice of material changes where practicable, particularly for changes affecting bead libraries, design tools, or community feature access.

21.2 — Terms Updates

Material changes are communicated at least 14 days before taking effect via in-app notice, push notification, and/or email. Non-material clarifications may be updated without advance notice.

21.3 — Acceptance

Continued use of Lento after any revised Terms' effective date constitutes acceptance. If you do not accept, stop using the Service and delete your account before the changes take effect.

XXII
Miscellaneous
22.1 — Entire Agreement

These Terms, together with our Privacy Policy and Community Guidelines, constitute the entire agreement between you and Lento regarding the Service.

22.2 — Severability

If any provision is found invalid or unenforceable, it shall be modified minimally to make it enforceable, or severed if modification is not possible. All remaining provisions continue in full effect.

22.3 — Waiver

Our failure to enforce any right or provision is not a waiver. Any waiver must be in writing and signed by an authorized Lento representative.

22.4 — Assignment

You may not assign these Terms without our prior written consent. Lento may assign them in connection with a merger, acquisition, or asset sale, with notice to affected users.

22.5 — Force Majeure

Lento is not liable for delays or failures in performance resulting from events beyond our reasonable control, including natural disasters, government actions, infrastructure failures, cyberattacks, or pandemics.

XXIII
Contact Us
23.1 — General Inquiries

For questions, concerns, or legal notices regarding these Terms or the Service:

We acknowledge inquiries within 5 business days and respond within 30 days.

23.2 — Legal Notices

Formal legal notices must be submitted to service@lento.casa with subject "Legal Notice." Notices become effective upon our written acknowledgment.

23.3 — CSAE & Child Safety Reports

Use the in-app Report function on any content or user profile, or email service@lento.casa immediately with subject "CSAE Report." These are our highest-priority safety matter, actioned without delay.

© 2025 Lento. All rights reserved. Terms of Service · Version 1.0 · June 4, 2025